No matter where you are – or if it’s in the middle of the night – we are always ready to help you. Need assistance to stay on schedule? No worries! Our International Uptime Centre is just a call away.
An international uptime centre
Our International Uptime Centre is always available to handle your case – from start to finish. You will be connected to one of our experienced Uptime Coordinators who speaks your language – as well as the language of the country you’re in. That way you don’t risk having misunderstandings due to language difficulties while abroad.
You can always count on the support of our Volvo Action Service team of experienced Uptime Coordinators, skilled technicians and the extensive Volvo Trucks dealer network. Together they’ll make sure to keep you on the road at all times. Knowing our products and service methods in-depth and using only Genuine Volvo Parts, our technicians also ensure that your Volvo stays a Volvo.
Towing & specialised repairs
If the vehicle can no longer be driven, our Uptime Coordinator will assist to organise towing to the nearest suitable Volvo Trucks workshop. Besides repairing your Volvo truck.
If your vehicle or trailer can’t be repaired in time to meet your schedule, our Uptime Coordinators will help you find a rental solution.
Travel and accommodation assistance
If you find yourself in need of assistance when it comes to scheduling travel and accommodation requests, Volvo Action Service is ready to help.