Trucks
Trucks
Game of Skill
Terms and Conditions for the Join the Challenge – Total Ownership Experience Competition
1. Promoter
The promoter of this competition is Volvo Group Australia Pty Ltd ACN 000 761 259, located at 41 Bivouac Place, Wacol QLD (Promoter).
2. Competition Period
The competition commences on 15 May 2025 and closes on 18 May 2025 (Competition Period). Any entries received outside this period will not be considered.
3. Eligibility
For the first prize, entry is open to customers of the Promoter who are residents of Australia, and who attend the Brisbane Truck Show 2025:
(a) purchased a truck from the Promoter between 17 June 2022 and 18 June 2025; and
(b) do not have a current service contract in respect of the truck; and
(c) complete the survey about the Total Ownership Experience in their business.
3.2 For the runner-up prizes, entry is open to all attendees of the Promoter’s stand at the Brisbane Truck Show 2025, who are residents of Australia and who complete the survey about the Total Ownership Experience in their business.
3.3 Employees of the Promoter and their immediate families are not eligible to enter.
(Eligibility Criteria)
4. How to Enter
4.1 To enter, participants must:
(a) meet the Eligibility Criteria within the Competition Period;
(b) Scan the QR Code found on the Volvo Group Australia stand at the Brisbane Trucks Show;
(c) Answer the following question in 25 words or fewer; “What's one thing Volvo could do to improve your overall truck ownership experience?”, and
(d) complete all of the details on the entry form;
4.2 Entry is limited to one per customer. Multiple entries from the same customer will be disqualified.
5. Prize
5.1 The winner of the first prize will receive: $5,000 credit to be used for scheduled logbook servicing of an eligible truck at any of the Promoter’s dealerships in accordance with the applicable terms of service. The $5,000 credit cannot be applied to an existing service contract already in place.
5.2 Each of the 20 runners-up will receive a $500 genuine parts voucher that can be used at any of the Promoter’s dealerships. Voucher value is in Australian dollars. Voucher can only be used once in a single transaction. Any amounts not used in a single transaction will be forfeited. Voucher can only be used for in-store genuine parts purchases fitted by the dealer’s workshop. Vouchers are valid for 12 months from the date they are drawn. The voucher will be delivered via email as an electronic voucher and will include all instructions to redeem the prize.
5.3 The total prize pool available: $5,000 + (20 x $500) = $15,000.00 inc. GST. The Value of each prize is: Truck service credit $5,000.00 + 20 x Genuine Parts Vouchers $500.00.
5.4 The prize is not transferable, exchangeable, or redeemable for cash.
6. Winner Selection
6.1 Entries will be judged by a panel appointed by the Promoter based on the most creatively answered promotional questions, meeting the word limit from all entries received during the Competition Period.
6.2 The winner will be selected on Wednesday 18 June 2025 at 12pm at 41 Bivouac Place, Wacol QLD.
6.3 The winner will be notified via phone and/or email within 5 Business Days of the draw.
6.4 If the winner cannot be contacted within 30 days or has not responded to the Promoter’s attempts to contact him or her within 30 days of the date contact was first attempted, a redraw will take place.
7. General Conditions
7.1 The Promoter reserves the right to modify, suspend, or terminate the competition if necessary, in the event of unforeseen circumstances, technical issues, low participation, legal or regulatory changes, prize unavailability or fraud and any such decision is final and no correspondence will be entered into.
7.2 By entering the competition, entrants agree to have their name and likeness used for promotional purposes without additional compensation.
7.3 Participants will be disqualified if the participant breaches these terms and conditions, act in a manner which creates an unfair advantage to the participant, or act in a way that infringes a third party’s intellectual property rights.
8. Privacy
8.1 The personal information provided will be used in accordance with the Promoter’s privacy policy which can be viewed at https://www.volvotrucks.com.au/en-au/tools/privacy.html.
8.2 The Promoter will not disclose personal information to third parties without consent unless required by law.
9. Liability
9.1 To the extent permitted by law, including the Australian Consumer Law, the Promoter is not responsible for any loss, damage, or injury incurred as a result of the competition or prize usage. Nothing in these terms excludes, restricts, or modifies any consumer rights that cannot be lawfully excluded under applicable law.
9.2 Participants agree to indemnify and release the Promoter from any liability arising from their participation in the competition.
10. Governing Law
10.1 This competition is governed by the laws of QLD, and participants submit to the jurisdiction of its courts.
For any questions regarding this competition, please contact Volvo Group Australia via email VolvoGroupAustralia@volvo.com or phone (07) 3718 3500.