VOLVO UPTIME PROMISE
Volvo Uptime Promise is an extra service offered on the Volvo Gold Service Agreement. It is our promise to deliver maximum uptime to your business. If you experience an unplanned stop, we promise to have you back on the road ASAP.
Back on the road within 8 hours, or we pay you
From the moment you log the stop with Volvo Action Service, the clock starts. If it takes longer than 8 hours, we start compensating you. You can choose between a loan truck (if available) or financial compensation.
As easy as hitting the VAS button
The 8 hour time limit begins as soon as you log the call with Volvo Action Service. You can hit the VAS button in your truck, or call 1800 086 586. Volvo Action Service is available any time, any day, anywhere in Australia.
Peace of mind, wherever you are in Australia
Volvo Uptime Promise applies Australia-wide. Backed by Australia’s largest dealer network, you’re always close to a Volvo workshop. Any work carried out is performed by technicians who are specialists in Volvo trucks, and they always use genuine Volvo parts.